EScan General Frequently Asked Questions

Q. Why is it priced at $7,345?

The Escan is strategically priced to offer any sized company or individual the ability to purchase a high volume scanner. For the past 11 years we have provided scanners for the needs of reverse engineering. The knowledge allows us to provide all the benefits of the scanners to you at the lowest possible price. We also offer customers the chance to upgrade from an Escan to an Optix scanner within 24 months of purchase and put the purchase price of the Escan towards the Optix scanner. We have been told by our customers that our scanners are faster and have more accurate 3D models than scanners costing $50,000.

Q. What is included with the scanner?

Everything that is needed for reverse engineering with no hidden costs. Included with the scanner is software that does merging and aligning of scans, processing of scans, 3D viewer, scaling, color and visual features, basic measuring, inspection, and editing tools, as well as multiple file type output. We also include the power and USB cables and a 1 year limited warranty.

Q. What is the difference between EScan and Optix Series?

Escan is made for users that do not need an accuracy of 20 microns, provided by our Optix series, for their application. It differs in its accuracy, its resolution, and its point density. The Optix Series is our high end product made for automotive inspection but EScan is meant for people who do not demand an accuracy of 20 microns for their application.

Q. Where is the EScan used?

The Escan is used for reverse engineering, a few industries that use our product are: rapid prototyping, inspection, design, medical fields, footwear and orthotics, and other scanning applications.

Q. What file formats does it produce?

Point clouds such as ASCII, and triangulate point clouds such as OBJ, STL, VRML, etc. The software also allows you to export IGES files to other software including Rhino.

Q. What can you do with the 3D data?

The data can be used by any CAD and CAM programs for direct milling, editing, and other functions typically performed by these types of soft ware.

Q. How long does it take to scan?

The scan is very quick. It only takes 7 seconds.

Q. How do you scan objects larger than scan area?

The merging and aligning software that comes with the scanner uses common feature recognition to align and merge scans. This means that as long as there is overlap and common features amongst two scans the software has the capability of automatic aligning. If there is not enough crossover or common features between the scans then markers are used in software to align and merge scans.

Q. How portable is the EScan?

The EScan weighs about 3.5lbs and is plug-and-play operable with any Windows platform. It can be used at any angle and in any typical environment whether that is outdoors or indoors. It is tripod mountable and easy to relocate and move.

Q. Who purchases the EScan?

The EScan is purchased by those who need an affordable solution or large volumes of scanners at an affordable price. It is for people who want the speed, flexibility, and portability of a high end scanner system but do not need the accuracy of the Optix 20 microns scans.

Q. How does it capture 3D data?

The scanner uses a laser line that is swept across the object using a rotating mirror. The laser light is acquired through the CCD lens. Knowing both the angle of the laser line and the distance between CCD lens and laser through triangulation we know the precise 3D point cloud.

Q. Do I need training?

No, even beginners can handle our system. Our system is set up so that after you have installed the software and set up the scanner, you can begin scanning. We do however provide very detailed manuals and videos to help the user learn and become familiar with the scanning process quickly. However, if support is needed the highly trained engineering staff is available and happy to answer any questions or concerns. If a customer wishes to be trained using the scanner they can come to our facility in Sandy Hook, Connecticut, and receive training at no additional cost. This training can be done any time after the purchase of the scanner.

Q. What is the learning curve for the EScan?

As suggested in the last question there is a very short learning curve. The software is easy to understand. Our customer reviews have told us that in under an hour they were able to produce professional quality scans.

Q. Is it compatible with Solidworks and other solid modeling programs?

Yes. The EScan can save multiple file formats and therefore can be used with a multitude of solid modeling programs.

Q. Does it work with both 110 and 220 voltages without the need for a converter?

Yes. The power pack can work with both 110 volts and 220 volts without a problem.

Q. Can the scanner scan shinny, or dark objects?

Yes. However, to get a more accurate scan we recommend that you coat the object in a chalk powder, or anything to reduce the reflectivity of the object.

Q. Is there a color texture option?

Yes. We offer a color texture option for an additional cost.

Escan Pricing Frequently Asked Questions

Q. What is you warranty policy and what does that include?

We offer a one year warranty. This includes re-calibration and repair. We do offer extended warranty options. For more information on our warranty policy please contact us at sara@3ddigitalcorp.com

Q. Do you have special bulk pricing?

Yes. Please contact sara@3ddigitalcorp.com for more information.

Q. What is the cost for color texture?

Color texture option is $1,500