Identification International, Inc. (i3) is an American manufacturer of forensic fingerprint-capture devices and software. Our devices are portable, rugged and certified by the FBI to the highest standards. Research, development, sales, HR, and manufacturing are all performed at our Blacksburg, Virginia, headquarters.
In 2011, i3 received a shipment of prisms that were not fitting correctly in our device’s chassis. Traditional methods used to measure the prism’s dimensional attributes failed to identify the assignable cause. We eliminated the chassis as a factor because prisms from other manufacturers fit without issue.
We had evidence that the prisms were at fault, but lacked the proper tools to identify why they did not fit correctly. Thus began the search for a new measurement tool that could enable us to accurately identify the assignable cause. We researched several 3d laser scanners ranging in price from $2995 – $50,000. 3D Digital Corp. stood out as the most attractive offering, striking a balance between accuracy, features and cost. Ultimately, we contacted 3D Digital Corp., and were forwarded to their regional VAR. Our VAR set up a demo where I could observe one of our prisms being scanned, and how the data could be imported into Geomagic Qualify. We made the decision to purchase a 3D Digital scanner package, coupled with Geomagic Qualify analysis software during the first quarter of 2012.
During the implementation phase of the 3D Digital scanner, we experienced issues with the 3D Digital VAR being unable to deliver contractual obligations. After several weeks struggling to obtain useful scan data I contacted 3D Digital and explained the issues that we were experiencing with the scanner and VAR. Satish Mysore contacted me directly, and asked very detailed questions regarding the issues that I was having with the scan data, as well as the issues that we were experiencing with the VAR. Satish worked with me directly, to resolve the issues that I was having, enabling me to obtain accurate, useful data.
Ultimately, through the implementation of the 3D Digital scanner, we found that the prisms were slightly twisted, and that this twist prevented their correct fitment. Through the use of 3d point cloud data obtained by the 3D Digital scanner, input into Geomagic Qualify software, we demonstrated to the prism manufacturer why the prisms did not fit correctly. The data enabled the manufacturer to focus on their process, eliminating the issue for future shipments.
I now use the 3D Digital scanner to audit all prisms, before they enter production. I also use the 3D Digital scanner to troubleshoot parts, and scan parts that may need to be reproduced on our 3d printer.
Christopher R. Robinson
Director of Operations